OUR ETHICS

At Projectiles, we believe every person has the right to be themselves and to be treated equally for being so.  We have created an inclusive environment for our customers and employees and go above and beyond to ensure everyone feels welcome and treated equally.  We are committed to embracing: all race, gender, age, physical abilities, religious beliefs, and LGBTQIA+.  If you have concerns regarding your needs, please reach out to us so that we can guarantee the best experience for you.

We take pride in our workplace ethics.  Our employees are hardworking and determined to see Projectiles succeed.  Everyone takes pride in being a part of this establishment and our customers will see this from the moment they arrive.  We believe a customer should not be able to tell the difference between the owners of the establishment the employees.  This behavior results in our “Customer Service, Done Right” philosophy. We promise to see that our staff is professional and welcoming to every person who visits our business.

We consider every person who walks through our doors a part of our family.  Therefore, honesty and trust hold us together and makes us who we are.  Without it, we lose the trust of our family.  What you see is what you get. You are our number one priority. We guarantee our products are safe.  In addition, our customers will not see additional fees for services we provide. 

Your feedback is important to us.  If you are not 100% satisfied with your experience, please let us know immediately.  We cannot be the best we can be if we are unaware of our mistakes.  If our customers are not happy, we are not happy.  Your feedback is also welcome if you simply wish to tell us how awesome we are.  This is just another way for our customers to hold us accountable for our behavior and we respect all feedback good or bad.

 #Equality4All, #CustomerServiceDoneRight